Good Morning Louth Phoneline & Volunteer Coordinator.


FULL JOB DESCRIPTION

The Netwell Centre in Dundalk Institute of Technology is hosting the Good Morning Louth telephone service for older people and wishes to recruit for a:

Closing Date for applications is Friday 16th December 2011 with interviews to take place in the following week. For further information please contact:

Ann Marron at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Dr. Lucia Carragher at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Applications are accepted through DKIT online e-Recruitment at: http://ww2.dkit.ie/staff_and_admin/human_resource_department/vacancies

General Description of Role

The post holder will be responsible for:

1. planning, organizing, implementing and reviewing the Good Morning Louth telephone service for older people;
2. recruiting volunteers and ensuring they are appropriately trained for the position
3. managing volunteers’ relationships with clients;
4. monitoring, evaluating and accrediting volunteers;
5. Identifying clients for the Good Morning Louth telephone service and securing consent;
6. Promote and grow the service in County Louth with a view to sustainability.

Duties and Responsibilities

Recruit, select and manage Netwell volunteers

• Implement standards of good practice, including writing volunteer policies and procedures;
• Ensure required standards of health and safety are maintained;
• Ensure there is appropriate support and training for volunteers;
• Organise rotas and provide inductions and training;
• Celebrate volunteering e.g. nominate volunteers for awards and organise celebration events;
• Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact;
• To be available for volunteers to report risk and act accordingly;
• To develop and maintain suitable administrative, and  database systems ensuring good practice with regard to any sensitive and confidential material;
• work with multiple agencies across different sectors in order to establish good working relationships to influence decisions about volunteering;
• Identify income generating opportunities, working on funding proposals and attempting to engage organisations that may be interested in collaboration;
• To take responsibility for recording and forwarding monitoring data to relevant funders;
• To attend staff team meetings on a regular basis and take responsibility for the agenda, minutes, dissemination and organizing follow-up meetings.  To carry out such other duties as may be required in line with the nature of the post of Coordinator.

Personal Specification

Co-operation and Working Together (CAWT)
Co-operation and Working Together (CAWT) is a cross border health and social care partnership comprising the Health Service Executive in the Republic of Ireland and the Southern and Western Health & Social Care Trusts, Health and Social Care Board and the Public Health Agency in Northern Ireland. CAWT is managing a range of cross border health and social care programmes, part financed by the European Union’s European Regional Development Fund through the INTERREG IVA cross-border Programme managed by the Special EU Programmes Body.